Hi, I'm JD! A UX Researcher with 4+ years of experience helping product and design teams make decisions grounded in user needs and aligned with business goals.
Across large-scale product initiatives, smaller quick-win studies, and building AI-powered systems that scale research, I care a lot about research that earns its place. The kind that doesn't just get presented, but actually influences decisions.
RECENT WORK
Continuous Research Driving A High-Stakes Product Launch
A 6-month effort working closely with cross-functional stakeholders on the company’s highest priority initiative. Ran a UXR study nearly every week to inform design as well as product decisions.
Impact - Quadrupled multi-channel adoption
Systematic Research Across The Product’s Most Critical Surface
Ran several research studies, including discovery, concept tests, usability, surveys, A/B tests, etc., to gather feedback and improve various aspects of the most used surface in Constant Contact
Impact - Support tickets down 56% year-over-year
Democratizing And Scaling Research Across Product & Design
Leading a democratization initiative to get stakeholders up to speed with running their own research studies using AI. Used Claude and Cursor to fully self-build an AI research assistant.
Impact - Initial positive feedback + still measuring